Open Positions | Cal-West Rentals

Cal-West Rentals, Inc. is a family-owned and operated, full-service equipment rental company since 1958. We pride ourselves on offering excellent customer service and quality rental equipment to homeowners, small and large contractors and ranchers.

We are seeking an organized and customer-focused Rental Coordinator with dispatch experience to join our new store in San Mateo, CA. As the primary point of contact for our customers, the Rental Coordinator’s main objective is to assist current and prospective customers with their equipment rental needs while providing a top-notch customer service experience. The ideal person for this role will be flexible with changes in a fast-paced environment and excel under pressure.

If you are reliable, have experience in dispatch and logistics, and love to be part of a team, this may be just the job you’re looking for. Don’t wait! Apply today and join our winning team!

Essential job duties and responsibilities for this role include but are not limited to:

Promptly greet customers and assist in the determination of their rental needs
Administer, maintain, and manage all rental contracts, files, reservations, and additional documents
Schedule the delivery, pick up, and transportation of equipment and advise drivers of all logistic requirements
Utilize a range of technical tools and software to facilitate truck routing and scheduling software, fleet management systems, and GPS tracking
Inspection and documentation of equipment and applicable accessories returned
Documentation of all damages of returned equipment and advise customers of any applicable costs
Load and unload equipment and applicable accessories from the customers’ vehicle(s) as needed
Identify new business opportunities from current or prospect customers
Inform outside sales staff of any potential projects or customers which may warrant a sales call
Inform the equipment service shop of any equipment malfunctions or repairs
Assist the shop, yard, parts, service, and delivery personnel as necessary
Perform any other duties as requested by management

Knowledge & Experience Requirements

Must have a high school diploma or equivalent
Must be fluent in English (spoken and written), bilingual in Spanish a plus!
Must have a valid Class C Driver License
Must be age 21 or older
Must have 1 or more years of customer service experience
Must have 1 or more years of trucking dispatch experience
Familiar with various types of construction/industrial tools and equipment
Experience with organizing, coordinating & dispatching delivery trucks
Rental experience preferred, not required

Work conditions and physical requirements

This work is physically demanding and will require a considerable degree of physical strength and stamina. Physical requirements include:

Being able to stand for long periods of time
Must be able to lift and carry up to 50 lbs. repeatedly
Must be available to work on Saturdays as needed
This position requires frequent lifting and a significant degree of walking, bending, and lifting objects of various weights and dimensions.
Job functions may expose employees to chemicals, including but not limited to, gasoline, diesel fuel, kerosene, propane gas, cleaning solvents, and aerosol paints and cleaners. Due to the physical nature of these chemicals, a sense of smell is required.

Compensation and benefits

$26-$29 per hour DOE
Health, Dental, and Vision Insurance
FSA + $500 employer contribution
Holidays & Paid Time Off (PTO)
401(k) with 6% employer match
Safety gear reimbursement
Education assistance

We are seeking for a Yard Service Technician for our San Mateo location. The ideal candidate will have mechanical aptitude, good organizational skills, and the ability to multitask. We’re most interested in someone who can excel as part of a team, is passionate about helping customers, and is eager to learn.

If you love the shop environment and enjoy working with people, this may be just the gig you’re looking for. Don’t wait. Find out by applying today!

Essential job duties and responsibilities include:

Instruct customers on equipment use, operation, shutdown, and safety requirements and procedures.
Load and unload equipment for customers.
Clean and service equipment to ensure equipment is safe, meets the manufacturers operation standards, and can be considered “Ready To Rent”.
Inspect and evaluate the rented equipment.
Maintain and organize the yard and its work areas, including but not limited to, proper tool placement, spill containment and removal, slip trip and fall hazard elimination, and preservation of clean floor and/or surface conditions
Inspect, maintain, properly store, and refuel all propane gas cylinders as needed
Conduct yard services job functions while wearing ALL required safety equipment.
Assist with the pick-up and delivery of product as needed
Assist in the training of new yard service technicians, and advise as needed
Assist sales, parts, service, and delivery personnel as necessary

Knowledge & Experience Requirements

Must have high school diploma or equivalent
Must have minimum 1 year of customer service, warehouse, or shop experience
Must be age 21 or older
Must have valid CA driver’s license and clean driving record
Must be fluent in English (spoken and written), bilingual in Spanish a plus!

Work conditions and physical requirements

This work is physically demanding and will require a considerable degree of physical strength and stamina. Physical requirements include:

Compensation and benefits

$20-$24 per hour DOE
Health, Dental, and Vision Insurance
FSA + $500 employer contribution
Holidays & Paid Time Off (PTO)
-401(k) with 6% employer match
-Safety gear reimbursement
-Education assistance

Cal-West Rentals, Inc. Rentals is an equal opportunity employer. All applicants will be considered for employment without attention of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Employment offers are contingent upon the satisfactory completion of a drug screening and physical, in addition to the verification of legally required documentation demonstrating the individual’s eligibility to work in the United States.

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